Redesigning a B2B CRM for International Market Entry
$100k+
Revenue Growth
3x
Growth in Higher Conversion Rate
30%
Higher Lead Generation
20%
Growth in Customer Accusation
Industry
Startup
Product Type
Web App
Our Role
Research, UX, UI
Geography
India
About Emroll
Annie is a boon to Solopeuners, Freelancers, or SMEs. It helps boost productivity by Automating the process of Managing Leads, Project timesheets to Generating and Managing Invoices in one place.
Scope of Project
Brainstorming the current Sales Cycle to define a seamless UX design
Web App Visual Design centered on google material design principles
Automating the process of Prospecting → Deals → Invoice
Challenges
Emroll CRM, though feature-rich, lacked a user-focused UX/UI, leading to negative feedback and client churn to competitors with better usability. As the company aimed to enter international markets, it needed a minimal, enterprise-grade design overhaul and a reliable frontend team to transform its outdated interface into a modern, scalable platform.
Solutions
CodeTheorem redesigned Emroll CRM with a sleek, enterprise-grade UX/UI tailored to global standards, enhancing usability and boosting user retention. Our frontend team ensured precise implementation, creating a responsive, functional platform. This transformation revitalized Emroll CRM’s identity, enabling it to compete internationally and win back user trust with a superior experience.
Dive into Our Success Stories
Process/Approach
Understanding Sales Life Cycle
In the discovery phase, we kicked off with user interviews with the CEOs, Business Beads, and lead generation experts to identify the key challenges. Simultaneously, we researched the existing CRM platforms available & their UX flows.
Redefining user flow & initial user testing
Utilizing the research outcomes, we redefine and optimize the user flows to iterate wireframes identifying the areas of improvement. Here, we focused on the core functionality i.e., the primary actions that include inputting and managing the prospect data, lead, timesheet, and invoices.
Wireframe design
Based on the interviews, we’ve tested the list of requirements to check their feasibility by forming user flows & then we generate the wireframes. After numerous iterations, we achieved the deliverable that passes the usability testing.





Visual Design
The dashboard design is simplified to make the data accessible which elevates business decisions. Building a seamless experience that makes users’ daily processes agile. The self-explanatory design meets the user expectations- easy to operate and requires minimum effort to get the work done.






Design Style
Outcome
Conducting real-time user testing with clickable prototypes we contrived a user-focused design. Primarily, the reporting dashboard frames all the details of the sales pipeline.
The sleek user flow was built that required minimum effort and easy data access. And the automated outreach and email & calendar integration help reduce time on lead generation.
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What Our Clients
Say About Us
Verified by clutch
We work across the US, Europe, and Asia, and this team adapted to each market without losing quality. That global fluency made a real difference as we expanded.
Every deadline was hit, and nothing drifted from what we originally asked for. Regular updates meant no surprises just steady, high-quality progress from start to finish.
Our numbers moved engagement, performance, all of it not long after we started working together. Feedback was never brushed off; it actually shaped the next round of work.
Fewer revisions, faster execution, better numbers across usability and engagement. Communication stayed tight throughout a quick check-in was usually all it took to keep things moving.
Users noticed the difference immediately, and the feedback has been overwhelmingly positive. What stood out most was how well the team understood what we were building before they even started designing.
No templates, no shortcuts just a custom-built experience that actually felt like ours. Users picked up on it right away, and the team stayed responsive any time we needed a tweak.
They delivered exactly what we asked for and stayed responsive the whole way through. Ad-hoc requests never slowed things down turnaround stayed fast even.
On time, on brief, and genuinely invested in getting it right. When our scope shifted partway through, the team adjusted without missing a beat.
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